Neck and Back Massager

Our massager is inspired from the massage techniques used by professional masseuses. Its contracting 'hands' are strategically positioned on the most tense areas of your neck, effectively kneading out knots and discomfort. The charging cable is provided; ensure to charge it for a duration of 6 hours before using it for the first time.

We offer FREE worldwide shipping. All orders are processed in 1-3 business days followed by 7-14 business days for delivery!

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.



To start a return, you can contact us at info@relaxrelieve.com



If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.



You can always contact us for any return question at info@relaxrelieve.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@relaxrelieve.com.

Our massager is designed to accommodate standard neck sizes, with a neck opening width of 6 inches. It also features an ajustable back strap for a customized fit.